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Privacy Policy

Privacy Policy for Lunar Guide App
Effective Date: December 5, 2024

1117 Productions LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information.

1. Information We Collect

  • Email Addresses: Collected to manage user accounts and for email marketing purposes.
  • Birthdates: Collected to provide personalized astrological readings.
  • Voice Notes: Stored securely in Firebase and used for quality control only.

2. Third-Party Services and Data Usage

We use several third-party services to enhance the app:

  • Firebase: Secure data storage.
  • Google: Authentication and integration with Google Tasks/Calendar.
  • OpenAI and Eleven Labs: Used to generate personalized insights and responses.
  • Stripe: Manages all payment processing securely.
  • Analytics Tools: We use Google Analytics, Facebook, TikTok, Instagram, and Snapchat for marketing insights.

3. Sharing, Transferring, and Disclosure of Data

We do not sell or share your personal information with unauthorized third parties. We only share, transfer, or disclose Google user data to trusted third-party services as necessary to provide and enhance the features of our app, as described below:

  • Firebase: User data is stored securely and managed in Firebase for app functionality.
  • Google: Google user data is used for authentication purposes and to integrate with Google Tasks and Calendar, as needed to provide app functionality.
  • OpenAI and Eleven Labs: User data, such as voice notes, may be transferred to OpenAI and Eleven Labs for the generation of personalized insights and responses.
  • Stripe: User payment data is transferred to Stripe to facilitate secure payment processing. We do not store your financial data on our servers.
  • Analytics Tools: We may share user interaction data with Google Analytics, Facebook, TikTok, Instagram, and Snapchat for the purpose of analyzing user engagement and improving our services.

We ensure that all third parties with whom we share your data comply with our standards for data protection and use your data solely for providing the services outlined in this Privacy Policy.

4. Email Marketing

By creating an account, users consent to receive promotional emails. These emails may include updates, offers, and announcements.

  • Opt-Out Option: Users can opt out at any time by clicking the unsubscribe link in the email.

5. Data Security

All data is secured through Google Firebase's encrypted storage. We use industry-standard security measures to protect your data from unauthorized access.

6. Data Privacy Compliance

We comply with GDPR and CCPA regulations. Users have the right to access, modify, and delete their data by contacting support@lunarguideapp.com.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

8. User Rights and Data Requests

Users may request access to the personal data we store. We process data deletion requests within 30 days, subject to legal and operational requirements.

9. Cookies and Tracking Technologies

We use cookies to improve user experience and collect analytics data. Third-party tools such as Google Analytics (Learn more about Google Analytics and cookies) and Facebook Pixel (Learn more about Facebook Pixel) may also track usage. To manage or disable cookies, users can adjust their browser settings or visit our cookie management page for more information.

10. Payments and Financial Data

All financial transactions are processed by Stripe. For more information on how Stripe handles payment data, please refer to their Privacy Policy. We do not store or manage any credit card information on our servers.

11. Notification of Data Breaches

In the event of a data breach, we will notify affected users within 72 hours where required by law. Notifications will be sent via email to the registered email address.

12. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. We will notify users of significant changes via email or through the app.

13. Contact Us

For questions or concerns about our privacy practices, contact us at: